Cicerone® Exam Policies
Select applicable exam policy from the links below.
Certified Beer Server Policies
Certified Beer Server Exam Terms and Conditions
Certified Beer Server Exam fees are non-refundable.
By taking the Certified Beer Server Exam, you agree to the following conditions:
- You have not misrepresented your identity in any way.
- You will not explicitly disclose or transmit exam content.
- You will not refer to any notes, reference materials, or accept assistance or advice from anyone else while taking the exam.
- You understand that the inability to abide by these terms is grounds for revocation or suspension of certification earned through the Cicerone Certification Program.
Certified Cicerone® Exam Terms and Conditions
Registration
- Registration is subject to availability
- Registration typically closes ten days prior to the exam date
- Registrants must be of legal drinking age and must have passed the Certified Beer Server® Exam
- Written examinations administered online are facilitated by a third-party proctoring provider (Proctortrack). By registering for the exam, you authorize the Cicerone Certification Program to create a Proctortrack account on your behalf
- Candidates retaking the written portion of the exam may do so no sooner than six weeks after their original exam date. There is no waiting period for tasting exam retakes
- Exam fees are non-refundable and non-transferable
Exam Rescheduling, Timelines, and Fees
- Candidates may postpone their exam pursuant to the following guidelines:
- More than 1 month from the exam date - no rescheduling fee
- Less than 1 month before the exam date - a $50 rescheduling fee will be assessed before one may register for another exam
- The rescheduling fee is $25 for postponement of an exam or partial exam retake (tasting or written)
- Neglecting to attend an exam for which one is registered (no show/no call) may result in forfeiture of the entire exam registration fee
- In the event one 'no shows/no calls' for an exam retake (full, tasting, or written), the full registration fee is forfeited
- Candidates must contact Cicerone staff (info@cicerone.org) to arrange postponement and rescheduling
- Postponement due to injury, illness, or a medical emergency will be considered upon review of a doctor's note
- Exam rescheduling is subject to availability
- Exam and rescheduling fees are non-refundable and non-transferable
Exam Accommodations
The Cicerone Certification Program is committed to serving test takers with disabilities, health-related needs or for candidates whose first language is not English by providing services and reasonable accommodations that are appropriate given the purpose of the test.
All test takers requesting accommodations must email info@cicerone.org and have their accommodations approved before registering. Your request should be submitted as early as possible, especially if you are requesting an alternate test format.
Obtaining supporting documentation describing your need for an accommodation from a qualified evaluator may be necessary.
If we approve your request for accommodations, then you will be able to schedule an accommodated exam. We request that you not register for an exam until you receive our decision regarding your accommodation request.
Accommodations available:
- English to Native Language Dictionary (for online examinations, candidates may access preapproved translation web pages)
- Extended Testing Time:
- 50% (Time and one half)
- 100% (Double time; documentation required)
- Large Print Written Exam (14pt)
- Additional rest breaks
- Printed copy of spoken directions
Note: Test takers who have health-related needs requiring them to bring equipment, beverages, or snacks into the testing room or to take extra or extended breaks need to follow the accommodations request procedures.
Disqualification
The following activities can disqualify one or more portions of a candidate’s exam score, lead to the temporary dismissal of a candidate from the Certified Cicerone Exam, or result in revocation of the title of Certified Cicerone®:
- Misrepresentation of identity or age
- Use of electronic devices while taking the exam (unless incoming emergency phone calls are cleared with the exam proctor in advance)
- Talking or otherwise communicating with other candidates during any portion of the exam
- Discussing or otherwise transmitting exam question content during or after the exam
- Referring to notes, reference materials, or accepting assistance or advice from anyone else while taking the exam
- Any visual contact, intentional or accidental, with the tasting exam preparation
Candidates taking the written portion of the exam online agree to cooperate with any inquiries into test integrity and security. In rare instances, this may include retaking the exam. Inability to support these efforts may result in forfeiture of exam fees.
Exam Cancellation and Postponement
All exams are subject to rescheduling, location changes, or time changes. In the rare instance the program must cancel or postpone an exam, we will notify candidates a minimum of two weeks before the scheduled date. We will work with affected candidates to reschedule their exam.
Consider inquiring with Cicerone program staff about the potential for postponement before booking non-refundable travel.
Advanced Cicerone® Exam Terms and Conditions
Registration
- Registration is subject to availability
- Registration typically closes ten days prior to the exam date, depending upon availability
- Registrants must be of legal drinking age and must have passed the Certified Cicerone® Exam
- Written examinations administered online are facilitated by a third-party proctoring provider (Proctortrack). By registering for the exam, you authorize the Cicerone Certification Program to create a Proctortrack account on your behalf
- Exam fees are non-refundable and non-transferable
Exam Rescheduling, Timelines, and Fees
- Candidates may postpone their exam pursuant to the following guidelines:
- More than 3 months from the exam date - a $150 rescheduling fee will be assessed before one may register for another exam
- The rescheduling fee is $75 for postponement of a partial retake (tasting or written)
- Less than 3 months before the exam date - a $400 rescheduling fee will be assessed before one may register for another exam.
- The rescheduling fee is $200 for postponement of a partial exam or partial exam retake (tasting or written)
- Neglecting to attend an exam for which one is registered (no show/no call) may result in forfeiture of the entire exam registration fee
- In the event one ‘no shows/no calls’ for an exam retake (full, tasting, or written), the entire registration fee is forfeited
- Candidates must contact Cicerone staff (info@cicerone.org) to arrange postponement and rescheduling
- Postponement due to injury, illness, or a medical emergency will be considered upon review of a doctor's note
- Exam rescheduling is subject to availability
- Exam and rescheduling fees are non-refundable and non-transferable
Exam Accommodations
The Cicerone Certification Program is committed to serving test takers with disabilities, health-related needs or for candidates whose first language is not English by providing services and reasonable accommodations that are appropriate given the purpose of the test.
All test takers requesting accommodations must email info@cicerone.org and have their accommodations approved before registering. Your request should be submitted as early as possible, especially if you are requesting an alternate test format.
Obtaining supporting documentation describing your need for an accommodation from a qualified evaluator may be necessary.
If we approve your request for accommodations, then you will be able to schedule an accommodated exam. We request that you not register for an exam until you receive our decision regarding your accommodation request.
Accommodations available for Advanced Cicerone Candidates:
- English to Native Language Dictionary (for online examinations, candidates may access preapproved translation web pages)
- Large Print Written Exam (14pt)
- Printed copy of spoken directions
Note: Test takers who have health-related needs requiring them to bring equipment, beverages, or snacks into the testing room or to take extra or extended breaks need to follow the accommodations request procedures.
Disqualification
The following activities can disqualify one or more portions of a candidate’s exam score, lead to the temporary dismissal of a candidate from the Advanced Cicerone Exam, or result in revocation of the title of Advanced Cicerone:
- Misrepresentation of identity or age
- Use of electronic devices while taking the exam (unless authorized by Cicerone program staff)
- Talking or otherwise communicating with other candidates during any portion of the exam
- Discussing or otherwise transmitting exam question content during or after the exam
- Referring to notes, reference materials, or accepting assistance or advice from anyone else while taking the exam
- Any visual contact, intentional or accidental, with the tasting exam preparation
- Candidates taking the written portion of the exam online agree to cooperate with any inquiries into test integrity and security. In rare instances, this may include retaking the exam. Inability to cooperate with these efforts may result in forfeiture of exam fees.
Exam Cancellation and Postponement
All exams are subject to rescheduling, location changes, or time changes. In the rare instance the program must cancel or postpone an exam, we will notify candidates a minimum of two weeks before the scheduled date. We will work with affected candidates to reschedule their exam.
Consider inquiring with Cicerone program staff about the potential for postponement before booking non-refundable travel.
Master Cicerone® Exam Terms and Conditions
Registration
- Registration is subject to availability
- Registrants must be of legal drinking age and must have passed the Advanced Cicerone® Exam
- Exam fees are non-refundable and non-transferable
Exam Rescheduling, Timelines, and Fees
- Candidates may postpone their exam pursuant to the following guidelines:
- More than 6 months from the exam date - a $250 rescheduling fee will be assessed before one may register for another exam
- Between 3 and 6 months before the exam date - a $500 rescheduling fee will be assessed before one may register for another exam
- Neglecting to attend an exam for which one is registered (no show/no call) will result in a $795 rescheduling fee before one may register for another exam
- Candidates must contact Cicerone staff (info@cicerone.org) to arrange postponement and rescheduling
- Postponement due to injury, illness, or a medical emergency will be considered upon review of a doctor's note
- Exam rescheduling is subject to availability
- Exam and rescheduling fees are non-refundable and non-transferable
Disqualification
The following activities can disqualify one or more portions of a candidate’s exam score, lead to the temporary dismissal of a candidate from the Master Cicerone Exam, or result in revocation of the title of Master Cicerone:
- Misrepresentation of identity or age
- Use of electronic devices while taking the exam (unless authorized by Cicerone program staff)
- Talking or otherwise communicating with other candidates during either portion of the exam
- Discussing the demonstration question with other candidates before the conclusion of the exam
- Any visual contact, intentional or accidental, with the tasting exam preparation
Exam Cancellation and Postponement
All exams are subject to rescheduling, location changes, or time changes. In the rare instance the program must cancel or postpone an exam, we will notify candidates a minimum of two weeks before the scheduled date. We will work with affected candidates to reschedule their exam.
Consider inquiring with Cicerone program staff about the potential for postponement before booking non-refundable travel.